Top up your Steam balance.
FAQ — How to Top Up Your Steam Wallet?
When topping up your account, currency conversion may be required, which can lead to slight deviations of up to 1% from the specified amount.
To successfully top up your Steam account balance, it must meet the following requirements:
- Your Steam account's country must be Russia, Kazakhstan, Belarus, Uzbekistan, Ukraine, Kyrgyzstan, Armenia, or other CIS countries.
- Account currency must be ₽/ ₴/ ₸/ $-CIS.
Restrictions on Steam top-up:
- To top up accounts registered in Crimea, Luhansk People's Republic (LPR), or Donetsk People's Republic (DPR), follow the instructions in "Top-Up in Restricted Regions."
- Accounts with a red mark (KT) cannot be topped up.
If you want to top up a new Steam account that has not previously conducted any financial transactions, be cautious: there is a risk of the region being changed to Kazakhstan, Uzbekistan, or a similar region, as well as currency conversion to CIS $.
However, there is a way to avoid these changes and keep your new account's region as Russia.
Follow these simple steps:
- Log in to Steam via a browser or the client.
- Add at least two free games to your account, such as PUBG and Dota 2. We recommend using the Steam library in the mobile app to add games.
- Spend 2-3 hours playing the games you added.
- Turn off your VPN. Obtaining free games on Steam must be done in your home region (Russia).
By following these simple steps, you can avoid region changes and keep your account with a ruble balance.
If you are in Crimea, Luhansk, or Donetsk and want to top up your Steam wallet, follow these steps:
- End all active Steam sessions. Make sure you are logged out of all active sessions, especially from devices located in regions with top-up restrictions.
- Use a VPN with a Russian IP address. Connect to a VPN, choosing a server in unrestricted regions, preferably in Moscow or St. Petersburg.
- Log in to Steam. After successfully logging into your account, it is recommended to wait about 5 minutes.
- Now you are ready to top up your Steam account!
By following these instructions, you can easily top up your Steam wallet, even in restricted regions.
If you have any questions about top-up, please contact technical support.
To check available payment methods, go to the payments section on the website.
Funds will be credited to your account instantly if you use a convenient payment method.
Within a few minutes, you will see the changes in your wallet.
If you want to know the prices of in-game items, check them in the Steam store.
If you encounter issues with transactions, contact technical support.
A login is a unique identifier used to access your Steam account. You can find your login on your account page. It is important to note that each login is unique and differs from the nickname you use in games.
If you entered an incorrect login for your Steam wallet, it may cause payment issues. If the specified login does not exist in the Steam system, you will receive an error message and will be required to enter the correct data.
If the specified login exists, your funds may be transferred to another user, and unfortunately, we will not be able to return them. Therefore, we strongly recommend double-checking the entered data before completing the payment.
If you are sure that you entered the correct login (do not confuse it with your nickname) and your balance is displayed in rubles (R), the top-up should occur instantly.
If the funds have not been credited to your account within 10 minutes, we recommend contacting technical support via the widget located on the right side of the screen.
